TECH SUPPORT CENTER
TECH SUPPORT CENTER
Each form submission counts as one support ticket and one ticket covers one request. If you have multiple requests please submit a separate form for each one.
Your plan includes the following monthly ticket allocation:
Foundation Plan — 4 tickets per month
Launch Plan — 6 tickets per month
Scale Plan — 10 tickets per month
Tickets reset on the 1st of each month. If you have reached your limit you will be notified with your options.
What we handle via ticket
Website updates, funnel changes, automations, payment links, GHL configuration, calendar updates, domain and technical issues, and new builds connected to your system.
What does not count as a ticket
General GHL how-to questions. For those, visit help.gohighlevel.com or search YouTube for step-by-step tutorials.
Tech Support Ticket Form
Please provide as much detail as possible so our team can review and assist you quickly. Once submitted, a ticket will be created and you’ll receive your Ticket ID by email/SMS.
Describe your one request in detail. What needs to change, where is it located, and what should it look like when it is done?
Once submitted you will receive a Ticket ID by email and SMS. Our team will respond with a confirmed timeline based on your plan. Response time refers to when you will hear from us — not when the work will be completed. Completion timelines are confirmed at triage. For general GHL questions visit help.gohighlevel.com.
What to Expect
You will receive a confirmation email/SMS immediately with your Ticket ID.
Our team will begin reviewing your request
You’ll receive updates as your ticket moves through our system
If you don’t see our confirmation, please check your Spam or Junk folder and mark our email as safe.
HAVE MORE QUESTIONS
Email: [email protected]
Phone Number: +12142477971