Effective Date: June 2025
At The Outlast Institute, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website at https://outlastinstitute.com or use any of our services. By accessing or using our site, you accept the terms of this Privacy Policy.
1. Information We Collect
We collect personal information that you voluntarily provide when you fill out forms, register for programs, download resources, or interact with our services. This may include your name, email address, phone number, billing details, and any other information you submit. We also collect certain information automatically when you visit our site, such as your IP address, browser type, device information, pages visited, and time spent on the site. This helps us understand user behavior and improve site performance through cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect to provide the services you request, communicate with you, process transactions, and offer personalized experiences. Your information allows us to send confirmations, respond to inquiries, provide coaching and educational materials, and offer updates about new programs or content. With your consent, we may also use your contact details to send marketing emails. You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in our messages.
3. Cookies and Tracking Technologies
Cookies are small data files stored on your device that help us enhance your browsing experience and analyze site traffic. We use cookies to remember your preferences, understand how you interact with our website, and tailor our content accordingly. You can manage or disable cookies through your browser settings, though some features of the site may be affected.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with trusted third-party service providers who help us operate the website, process payments, send communications, or provide customer support. These partners are only given access to information necessary for their specific tasks and are required to keep it confidential. We may also disclose personal information if required by law or if we believe it is necessary to protect our legal rights or the safety of others.
5. Email Communications
If you opt in to receive emails from us, we may send you updates, offers, and information about our coaching services and programs. You can manage your preferences or unsubscribe from these communications at any time. Transactional emails, such as purchase confirmations or password resets, may still be sent as needed.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including providing services, complying with legal obligations, and resolving disputes. If you would like us to delete your information, you can contact us, and we will process your request unless we are legally required to retain certain data.
7. Security of Your Information
We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. While no online platform can guarantee complete security, we do our best to safeguard your information using secure systems and industry best practices.
8. Children’s Privacy
Our services are not intended for children under the age of 13 (or 16 in certain regions). We do not knowingly collect or solicit personal information from minors. If we become aware that a child has submitted information to us, we will take immediate steps to delete that data.
9. Your Rights and Choices
Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you. You may also have the right to withdraw your consent or object to how we use your data. To make a request, please contact us using the email provided at the end of this policy. We will respond in accordance with applicable privacy laws.
10. Third-Party Links
Our website may include links to other websites or services not controlled by The Outlast Institute. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before sharing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we do, we will update the effective date at the top of this page. Your continued use of our website after any changes indicates your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please contact us at [email protected]
We are committed to protecting your privacy and ensuring your trust as you engage with The Outlast Institute.